When Do I Get Paid for My Ticket Sales?

Cash flow is the heartbeat of every event. Whether you’re planning a local retreat, producing a sacred music concert, or managing a world tour, knowing when your ticket revenue arrives can make the difference between ease and stress. At BrightStar, we believe that your ticket revenue belongs to you, and you should control when you get it.
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Unlike many ticketing platforms that withhold your ticket revenue, funds are often placed in their own interest-bearing accounts. This means while you wait—sometimes until after your event has finished—they are quietly earning interest on your hard-earned sales. In other words, they profit from holding your money.
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At BrightStar, we take a different approach. We never touch your money. Every dollar goes directly into your own Stripe account, where you choose how and when to access it. Our role is to support, not interfere.

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Two Stripe Options: Express or Standard (and who can use them)
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BrightStar integrates seamlessly with Stripe, one of the most trusted payment processors in the world. Choose the payout method that fits your needs and your account type:
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Stripe Express

• Availability: ✅ Free accounts & ✅ Paid accounts
• Payout timing: Lump-sum payout after your event (clean reconciliation tied to the event end).
• Why organizers choose it: Simple bookkeeping, less to manage between on-sale and show day. Ideal for occasional events or teams that prefer one clean transfer.
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Stripe Standard

• Availability: Paid accounts only
• Payout timing: Rolling payouts in near real time (typically 2–7 business days after each transaction, depending on country).
• Why organizers choose it: Continuous cash flow for financing tours and events as you go; access to Stripe’s broader toolkit and deeper controls.
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Quick picker:

• Prefer clean, post-event reconciliation or you’re on a free plan? → Stripe Express.
• Need real-time cash flow to fund venue deposits, advertising, and logistics as tickets sell? → Upgrade to a paid plan + Stripe Standard.
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You can start on Express (free plan), and when you’re ready for real-time rolling payouts, upgrade to a paid plan and switch to Standard.
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A Key Differentiator
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Most ticketing platforms hold on to your money until after your event, profiting off the interest earned on your revenue while you wait. BrightStar is different:

• We don’t hold your funds. Your ticket revenue goes directly to you through Stripe.
• We don’t earn interest on your money. Every cent belongs to you and stays with you.
• You choose payout cadence. Lump-sum (Express) or rolling (Standard with paid plan).
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This approach sets BrightStar apart. We built our model to empower organizers, not exploit them.
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Born From Real Touring Experience
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This philosophy didn’t come from theory—it came from the road. Before founding BrightStar, I spent over a decade as Snatam Kaur’s tour manager, responsible for booking international tours a year or more in advance.
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That role came with countless responsibilities:

• Paying venue deposits months in advance to secure dates.
• Covering advertising and promotional costs long before tickets were sold.
• Managing travel, accommodations, and staffing expenses that accumulated as the tour approached.
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It quickly became clear that to keep tours running smoothly, we needed ongoing access to ticket revenue as sales came in. Waiting until after an event to receive funds wasn’t just inconvenient—it was unsustainable.
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The solution we created with BrightStar mirrors the logic of crowdfunding—without the begging bowl. Fans and community members support an event by buying tickets, and those funds flow in real time to finance the very event they’re attending. It’s a cycle of trust and empowerment: organizers don’t go out of pocket, and attendees know their purchase is directly supporting the experience.
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That experience with Snatam’s tours shaped BrightStar’s DNA. It’s why we fight for organizers to have ongoing access to their revenue streams.
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Why Real-Time Payouts Matter
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For retreat leaders & small organizers

• Cover ads and production costs without dipping into personal savings.
• Manage guest-teacher travel and accommodations with confidence.
• Scale your vision without waiting for funds that should already be yours.
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For touring artists

• Use rolling payouts (Stripe Standard + paid plan) to self-finance tours.
• Fund venue deposits, flights, hotels, backline, and crew from early-show sales.
• Reduce reliance on loans, risky debt, or third-party organizers.

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For nonprofits & spiritual orgs

• Immediate access ensures funds raised by your community flow directly into your mission.
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In every case, cash flow is freedom. BrightStar exists to provide that freedom.
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Transparency as a Core Value
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At BrightStar, transparency isn’t just good business—it’s an expression of loving awareness. We want every organizer to feel peace of mind, knowing that:

• Your funds flow directly from your attendees to you.
• You always know when your money will arrive.
• You can choose the payout structure that best supports your vision (Express on free or paid; Standard on paid).
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And with our Seva initiative, we are proud to be the only ticketing platform in the world that allows you to sell tickets completely fee-free. No hidden per-ticket charges, no deductions. Just pure service—because we believe that sacred gatherings should be accessible and that organizers deserve to keep what they earn.
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The BrightStar Difference
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When people ask, “When do I get paid for my ticket sales?” our answer is simple: when you want.

• Prefer lump sums after your event on a free or paid plan? Choose Stripe Express.
• Need rolling, real-time payouts to finance your journey? Choose a paid plan + Stripe Standard.
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BrightStar was born from lived experience in the world of sacred music and touring. We know the pressures organizers face because we’ve walked that road ourselves. That’s why our system is designed not just to process tickets, but to empower your work, sustain your vision, and honor the trust of your community.

✨ Ready to experience the BrightStar difference? Create your free account today and take control of your ticket revenue—on your terms.

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